Customer support specialist

NYC
/
Operations
/
Full-Time

Who we are?

Anywhere is a well funded new startup on a mission to organize remote work and make it productive, flexible, delightful, and local. We are on our way to launching a new kind of workspace experience featuring a new workspace-as-a-service concept. We are 4 experienced co-founders with a track record of bringing new innovative products to the markets.

What are we looking for?

As the front line to the customers, you are dealing with technical and non technical issues, optimizing processes, training new hires, all while interfacing with all areas of the company. You are defining, recommending and implementing innovative solutions in order to maximize operational efficiencies and customer satisfaction. You are challenged by the fast pace and industry changes but enjoying the teamwork and company’s dynamic and culture.

  • Excellent interpersonal skills and multitasking activities
  • Superb work ethic
  • Great attention to detail
  • Positive attitude, empathy and high energy
  • Ability to take initiative and adapt
  • Native tongue English - both written and spoken

Responsibilities

  • One of the founding members of our customer service team - help set the tone of this team
  • This will include much work outside of support, in helping getting a start up running
  • It’s challenging and super fun!
  • Act as the “voice of the user”
  • And much more…

Expectations

  • Prior start-up experience
  • Willing to “wear many hats”
  • Understanding of support tools and processes

More about us

We estimate that the post-COVID work environment will be hybrid and more and more organizations will allow employees to work 2-3 days a week from home. The service we are working on is aimed to enable this transformation. We launched the Anywhere service in 2021, and we are already engaged with several design partners from leading tech companies collaborating with us on shaping the future of remote work.
We have secured our seed round funding from three well-respected VCs and an amazing lineup of angel investors. We are four founders who each brings more than 20 years of experience from leading tech companies:

  • Gadi Royz, CEO. Founder & CEO of Cappsool (acquired by Natural Intelligence) , Founder & CEO of Quiksee (acquired by Google).
  • Ori Naishtein, CPO. Ex-Forescout SVP Engineering & GM of Forescout Israel.
  • Erez Tadmor, COO. Ex-Quiksee, Artemis, Bmax Holding.
  • Tomer Sharon, CXO. Ex-Google (lead Search researcher), WeWork (Head of UX), Goldman Sachs (Head of User Research & Metrics). Award-winning author of three UX books.

We are an officeless company. You will work remotely both from home and using the Anywhere service (work from hotel lobbies, coffee shops, coworking spaces, and more). We’ll provide the resources you need to bring out the best in your talents and skills. If you’d like this to be your story, please apply to this role. We will be in touch soon!

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